Privacy Policy

Who I am

Allergy Alternatives is operated by Rob Mesrie, a London-based NLP and Thought Pattern Management (TPM) practitioner. My primary practice address is The House, 85 Wimpole Street, London W1G 9RJ.

If you have any questions about this policy or how I handle your data, please contact me at rob@allergy-alternatives.co.uk.

What information I collect

I may collect the following personal information when you use this website or contact me:

• Name and email address — when you send me an enquiry or book a session.
• Health information — a brief description of your allergy, provided voluntarily when registering or booking.
• Cookie and usage data — basic analytics about how you use this website (see Cookies section below).

How I use your information

I use your personal data to:

• Confirm and manage your booking or enquiry.
• Send you session details you have requested.
• Respond to enquiries you send me directly.
• Improve this website and understand how visitors use it.

I will never sell your personal data to third parties, and I will not use it for marketing purposes without your explicit consent.

Legal basis for processing

I process your personal data on the following legal bases under UK GDPR:

• Contract performance — to fulfil your booking or enquiry.
• Legitimate interests — to respond to enquiries and improve my services.
• Consent — where you have explicitly agreed (e.g. optional health description, cookie consent).

Health information

Any allergy or health information you provide is treated as special category data under UK GDPR. I collect it solely to prepare for your session and will never share it with any third party without your explicit written consent.

Data retention

I retain booking and enquiry records for up to 3 years in case you return for a follow-up session or contact me again. You may request deletion of your data at any time (see Your Rights below).

Sharing your data

I do not share your data with any third parties. I have no data-sharing arrangements.

Cookies

This website uses a small number of cookies to remember your cookie consent preference and to understand basic usage patterns (pages visited, session duration). I do not use advertising or tracking cookies.

You can accept or decline non-essential cookies via the banner shown on your first visit. You may also clear cookies at any time through your browser settings.

Your rights

Under UK GDPR you have the right to:

• Access the personal data I hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict my processing.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner's Office (ico.org.uk).

To exercise any of these rights, please email rob@allergy-alternatives.co.uk. I will respond within 30 days.

Changes to this policy

I may update this policy from time to time. The date at the top of this page will always reflect the most recent version. Continued use of this website after an update constitutes acceptance of the revised policy.