Terms & Conditions | Allergy Alternatives

About these terms

These Terms and Conditions ("Terms") govern the use of this website and the services provided by Rob Mesrie trading as Allergy Alternatives, The House, 85 Wimpole Street, London W1G 9RJ ("we", "us", "Rob"). By booking a session or using this website, you agree to these Terms.

Important medical disclaimer

This service is not a medical treatment. The Allergy Freedom Process is a form of talking therapy using Neuro-Linguistic Programming (NLP) and Thought Pattern Management (TPM). It is not a substitute for medical advice, diagnosis, or treatment.

Before approaching your allergen following any session, you are strongly advised to re-contact your GP or medical practitioner and to seek appropriate medical supervision or allergy testing. Do not attempt to expose yourself to a known allergen without medical guidance, regardless of how you feel following a session. Anaphylactic reactions can be life-threatening.

If you carry an EpiPen or other emergency medication, you must continue to carry it at all times until cleared to do otherwise by a qualified medical professional.

Nature of the service

Rob Mesrie is a qualified NLP Practitioner and Thought Pattern Management (TPM) Practitioner. The Allergy Freedom Process works by exploring the psychological and neurological patterns associated with an allergic response with the aim of helping the client develop a different relationship with their immune system.

Sessions are conversational in nature. No drugs, needles, supplements, or physical allergen exposure are used at any stage.

The process is designed for clients with known, diagnosed IgE-mediated allergies. It is not suitable for allergies with unknown triggers or non-IgE mediated conditions.

Outcomes

We do not guarantee any specific outcome. Many clients have reported significant improvement or the absence of previous allergic responses following sessions. However, individual results vary and no representation is made that any particular client will achieve the same results.

The body of evidence supporting talking-therapy-based approaches to allergy is growing but is not equivalent to the clinical evidence base required of licensed medical treatments.

Our satisfaction commitment

We make no guarantee of any specific outcome. However, if you are not satisfied with the results of your session, 100% of the fees paid for that session will be donated to a charity of your choice. This commitment applies to sessions completed in full and does not apply to cancellations or no-shows.

Fees and payment

The Breakthrough Session fee (£495) is payable in full at the time of booking.
Follow-up Session fees (£195) are arranged directly with Rob and are payable in advance.
All fees are in GBP (Pounds Sterling) and are inclusive of any applicable taxes.

Cancellation and rescheduling

More than 48 hours' notice: your session will be rescheduled at no charge, or a full refund given upon request.
Less than 48 hours' notice: a cancellation fee of 50% of the session fee is payable. We are always willing to discuss genuine exceptional circumstances.
No-shows: the full session fee is forfeited. Please contact Rob as soon as possible if you are unable to attend.

Client responsibilities

By booking a session you confirm that:

You have a medically diagnosed allergy or have consulted a medical professional about your allergy before booking.
You understand that this service is not a medical treatment and does not replace the advice of your GP or specialist.
You will not attempt to expose yourself to a known allergen following a session without first seeking appropriate medical guidance.
You will continue to carry any emergency medication (such as an EpiPen) prescribed to you until advised otherwise by a medical professional.
You are aged 18 or over, or (for children) a parent or guardian is booking on your behalf and will attend the session.

Confidentiality

Rob maintains strict confidentiality in relation to all client sessions. Personal and health information shared in sessions will not be disclosed to any third party without your explicit consent, except where required by law (e.g. if there is a risk of serious harm to you or others).

Session notes may be kept for up to three years. Please see our Privacy Policy for more detail on how your data is handled.

Limitation of liability

To the fullest extent permitted by law, Allergy Alternatives shall not be liable for any indirect, consequential, or special loss or damage arising from your use of this service, including any adverse reaction you experience after independently choosing to approach an allergen. Our total liability is limited to the fee paid for the relevant session.

Website use

The content of this website is provided for general information only. It is not intended to amount to medical advice and you should not rely on it in place of professional medical guidance. We make no warranty that the website will be available without interruption or error.

Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions about these Terms, please contact us at rob@allergyalternatives.co.uk or by writing to The House, 85 Wimpole Street, London W1G 9RJ.